General principles of TK buyer return
Cancellation requests can be made before the order status is updated to "Ready to Ship".
After the buyer places an order, if the payment is not made within 48 hours within the time limit set in advance by the seller or the system (if applicable), the order will be automatically cancelled. If the order is not paid within a limited time after placing the order, the seller may cancel the order.
(1) The buyer can cancel the order before the order status is changed to "to be shipped";
(2) If the order delivery type is "Ship by Tiktok" and the order status has not been updated to "Pending Shipment", the buyer can cancel the order without obtaining the approval of the cross-border seller;
(3) If the order shipment type is "Ship by Seller" and the order is placed within one (1) hour, the buyer can cancel the order without obtaining the approval of the cross-border seller;
(4) If the order shipment type is "Ship by Seller" and the order has been paid for more than one hour, it can still be cancelled before shipment. However, if the order is cancelled one hour after payment, the buyer must submit a cancellation request and obtain approval from the cross-border seller;
(5) If more than five (5) working days after the order is paid, and the order status is still "Pending Shipment", the buyer can choose "Slow Shipping" as the reason for canceling the order.
UK business requirements
• Subject: The merchant needs a UK-registered company subject and completes VAT registration.
• Category Qualification: Qualification certificates are required for some categories, such as skin care products, electronic products, etc.
• Qualification of the brand: The sale of branded products requires a trademark registration certificate or a brand authorization certificate.
• Warehousing and logistics: For overseas warehouses, the merchant will deliver the order within 5 days after receiving the order, and the delivery time will be judged based on the uploading of the courier number in the background.
For domestic business owners, it is more convenient and straightforward to open a cross-border store.
UK cross-border merchant requirements
Subject: It must be the main body of the company, and individuals are not accepted as TIKTOK cross-border sellers for the time being;
Provide a valid domestic business license (currently only qualified in mainland China);
Provide the front and back photos of the legal person's passport/ID card, which must be consistent with the legal person information on the business license;
Account Manager Invitation Code
Category Qualifications: Qualification certificates are required for some categories, such as skin care products, personal protective equipment, etc. (Note: Please consult the account manager for specific category policies)
Qualification of the brand: Selling branded products requires a trademark registration certificate or a brand authorization certificate.
Tik Tok is in the development period and has a very large traffic dividend. It is also a big explosion project this year. If you are a novice and want to know more about tiktok learning content, add me on WeChat: 649498953 to share some information with you